Privacy policy

Last Updated: November 20, 2025**

This Privacy Policy describes how OrgGift (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Services”).
By accessing or using the Services, you agree to this Privacy Policy.

1. Personal Information We Collect

We collect personal information that allows us to process your orders, provide customer support, improve our Services, and comply with legal obligations.
We may collect:

1.1. Contact Information

Name
Billing and shipping address
Email address
Phone number

1.2. Payment & Order Information

Payment method details (processed securely by Shopify — we do not store full card numbers)
Transaction details
Order history

1.3. Device & Usage Data

IP address
Browser type
Device identifiers
Pages viewed, clicks, and browsing behavior

1.4. Communications

Emails you send us
Customer support messages

1.5. Automatically Collected Data

Collected via cookies and similar technologies (see Section 9).

2. How We Use Personal Information

We may use your information to:

2.1. Fulfill and Manage Orders

Process payments
Ship your order
Provide order updates
Manage returns or exchanges

2.2. Improve the Services

Personalize your shopping experience
Analyze store performance and traffic patterns

2.3. Marketing and Advertising

Send promotional emails (you can opt out anytime)
Show relevant ads based on browsing activity

2.4. Fraud Prevention & Security

Detect and prevent fraudulent or unauthorized transactions
Verify identity when necessary
Respond to chargebacks and disputes

2.5. Legal Obligations

Maintain business records
Comply with tax, accounting, or law-enforcement requests

3. How We Share Personal Information

We may share information with:

3.1. Service Providers

Including Shopify, payment processors, shipping carriers, IT services, cloud storage, analytics partners.

3.2. Marketing and Advertising Partners

Used only for targeted ads or analytics.

3.3. Shipping Carriers

To complete delivery of your order.

3.4. Legal Authorities

Where required by law, subpoenas, fraud investigations, or to protect our rights.

3.5. Business Transfers

If we undergo a merger or sale.

We do not sell personal information.

4. Shopify Processing

Our store is hosted by Shopify.
Shopify collects and processes personal information to operate the platform.
You can read Shopify’s privacy documentation here:
https://www.shopify.com/legal/privacy

5. Custom & Personalized Orders

For custom-made or personalized items:

We may store customer-provided design details or personalization information.
These data are used only to fulfill your order.
Custom orders are final sale and cannot be returned or cancelled unless damaged on arrival.

6. Fraud Screening and Identity Verification

To protect our business and other customers:

We may require additional verification (ID, billing proof) if an order appears high-risk.
Fraudulent chargebacks will be disputed with all available evidence.
Suspicious orders may be canceled for protection.

7. User Rights

Depending on your location (e.g., US states with privacy laws, EU), you may have the right to:

Access your data
Request deletion
Request correction
Opt out of targeted advertising
Request a copy of your data (portability)

To exercise these rights, contact us at globalxsave@gmail.com.

8. Data Retention

We keep personal information only as long as necessary to:

Complete your orders
Provide customer support
Meet tax and legal obligations
Defend against disputes or chargebacks

Payment card details are never stored by OrgGift.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep items in your cart
Enable essential store functionality
Analyze website traffic
Show personalized content and ads

You may block cookies via your browser, but some features may stop working.

10. Shipping, Customs & Taxes

OrgGift is not responsible for delays caused by carriers, customs, weather, or events outside our control.
International customers are responsible for any customs duties, taxes, or import fees.
Once an order is shipped, the carrier becomes responsible for delivery.

11. Limitation of Liability (Important for U.S. Legal Protection)

By using our Services, you agree that:

OrgGift is not liable for misuse, improper installation, or modification of products after purchase.
We are not responsible for allergic reactions, sensitivities, or materials concerns unless explicitly stated.
We are not liable for indirect, incidental, or consequential damages.

12. DMCA & Intellectual Property

If you believe your intellectual property rights have been infringed, contact us at globalxsave@gmail.com.
We will review your request and act according to the DMCA.

13. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18.
If you believe a child submitted data, contact us to request deletion.

14. International Data Transfers

Your information may be transferred and processed outside your country (including the U.S.).
We rely on legal mechanisms for such transfers where required.